The rules for using AHERI Hub safely, responsibly, and confidentially.
These Terms of Service ('Terms') are an agreement between you and the Advocacy for Healing, Empowerment and Resilience Initiative (AHERI), a non-profit organisation registered in Nigeria with the Corporate Affairs Commission (Registration Number 9052560), located at 26F, Sabondele Shopping Complex, Jabi, Abuja, Nigeria.
They apply when you use any part of AHERI Hub: the web pages at www.aherinitiative.org/aheri-hub, the web app, the mobile app, the WhatsApp chat service and the school dashboard (together, "AHERI Hub").
By using AHERI Hub, you agree to these Terms and to the AHERI Hub Privacy Policy. If you do not agree, please do not use AHERI Hub. You can still see emergency numbers and helplines at any time.
| Path | Who | How You Join |
|---|---|---|
| Student | A learner at a partner school | A sign-in slip from your school (school code, Care ID and one-time activation code). You create your own PIN and secret word. If you are under 18, your parent or guardian gives consent through your school. |
| Youth | A young person aged 18 to 25 | Choose "Youth", confirm your age and create a PIN and secret word |
| Woman | A woman aged 18 or older | Choose "Woman" and create a PIN and secret word |
| School Staff | Authorised staff of a partner school, including the School Care Contact | A personal staff login issued by AHERI |
The chat companion uses artificial intelligence—it is a computer programme, not a human, and can sometimes provide wrong or incomplete answers. Do not rely on it alone for critical health or legal decisions.
You can report bullying, abuse, or safety concerns completely anonymously. You will receive a unique report code and private inbox for follow-ups without revealing your identity. Please report honestly—false reporting to intentionally harm others is taken seriously. A report to AHERI is not a formal police report, but we will help guide you to appropriate authorities.
What you write belongs to you. You grant AHERI permission to store and use it strictly to support you, safeguard individuals, and meet legal obligations. Fully anonymized data may be used for research to improve support services.
AHERI Hub logos, materials, and content belong to AHERI under the Copyright Act 2022. Educational materials may be shared provided credit is given without modification.
AHERI Hub is 100% free for students, youths, and women. Standard data rates apply. Partner schools pay subscriptions under separate agreements.
We work to maintain 24/7 access but maintenance may occur. We reserve the right to suspend accounts that breach terms while maintaining open access to emergency helplines.
AHERI is provided in good faith. As permitted by Nigerian law (including the Federal Competition and Consumer Protection Act 2018), AHERI is not liable for harm resulting from reliance solely on general guidance. Disagreements are first handled via direct communication, followed by mediation through the Abuja Multi-Door Courthouse if unresolved within 30 days.
Have questions about these Terms of Service? Get in touch with our team directly:
Use your private inbox or "talk to a person"
26F, Sabondele Shopping Complex, Jabi, Abuja, Nigeria
Emergency helplines and immediate contacts are available 24/7 without signing in.
